Supporting social care with AI
A secure, intelligent platform enabling scalable, proactive care; starting with evidence-based model Positive Behaviour Support (PBS).
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Co-designed with providers, practitioners and families
Trusted by healthcare professionals
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Compliant with NHS-level data protection standards
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Built on recognised PBS frameworks
PBS planning that builds on individual strengths, improves quality of life, and keeps human care at the centre.
The Epona PBS Platform is a digital tool that helps care providers plan and deliver Positive Behaviour Support, and gives commissioners clearer insight into the quality of that support. It combines augmented intelligence with a practical, human-led quality assurance process.
Planning that Supports Real Lives
Epona helps services go beyond compliance. The focus is on what truly matters: joy, purpose, connection and progress. With quality of life tracking, family input and optional PERMA profiling (Positive Emotion, Engagement, Relationships, Meaning and Accomplishment), the platform supports a fuller understanding of each person and their needs.
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Developed by Epona in collaboration with providers, PBS specialists, and people with lived experience:
Why our solution matters
PBS planning is often inconsistent. Plans are sometimes generic, out of date, or hard to act on. Teams are under pressure. Insight gets lost in disconnected systems.
Quality of life can be difficult to measure or reflect in daily practice. The Epona PBS Platform is being developed to help providers respond earlier, plan more clearly and deliver support that reflects the whole person. It also helps providers and commissioners see what good practice looks like and how to evidence it.
The platform is:
Co-designed with providers, practitioners and families
Built on recognised PBS frameworks and care experience
Designed to support audit, inspection and internal QA
Compliant with NHS-level data protection standards
Powered by augmented intelligence, with professional oversight at its core
"We are not interested in automating care. We want to free up staff to spend more time with the person, not the paperwork."
Epona PBS reduces subjectivity and guesswork, supporting more consistent and confident decisions. It’s about making good support easier to plan, deliver and understand.
How it works
The Epona PBS Platform is designed for day-to-day use in supported living and residential care.
Key features include:
Structured PBS plans covering proactive, early warning, reactive and recovery strategies
Guided prompts and suggestions supported by augmented intelligence
Secure access for staff and families with clear role permissions
Tools for spotting patterns and early signs of distress or change
Pen pictures and wellbeing profiles to understand what matters to the person
Built-in quality assurance to support PBS fidelity and safeguarding*
*Plans can be reviewed through a human-led quality process before they are finalised. This can be delivered by Epona or by the provider’s own PBS or clinical team. The platform supports both approaches.
Our Value Proposition
Empowering Innovation in Technology
Epona is a digital Positive Behaviour Support (PBS) platform designed with and for providers supporting people with complex needs. It helps services plan better, respond earlier, and work more collaboratively — without increasing burden on frontline teams.
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At its core, Epona combines intelligent planning tools with the option of human behavioural oversight. This means you get the efficiency of digital systems alongside the clinical assurance needed for high-quality, person-centred care.
We focus on:
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Clear, accessible PBS plans grounded in everyday practice
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Quality of life tracking to highlight changes that matter
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Family and team input to ensure support reflects real life
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Practical tools that help staff stay consistent and confident
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Evidence outputs that support inspection, oversight, and funding discussions
Epona PBS is co-developed with services supporting people with complex needs and behaviours that challenge. It’s designed to reduce duplication, support better outcomes, and provide visibility without increasing admin time.
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Whether you’re a provider, commissioner, or quality lead, Epona helps you embed PBS in a way that is meaningful, measurable, and sustainable.
Ready to transform healthcare?
We’re currently working with a small group of care providers to shape the Epona PBS Platform ahead of release. Early adopters will have access to the live platform from early autumn, with full onboarding, support, and a direct role in shaping future features.
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If you're interested in joining the early adopter group or seeing a demo, get in touch.
Shape the future
Your feedback directly influences our product development
Beta testing
Be first to explore more consistent, responsive way to deliver PBS
Early access
Get exclusive access to new features before public release
Case studies
These case studies, shared by our partners at the PBS Centre of Excellence, highlights the transformative impact of truly person-centred Positive Behaviour Support. While Epona was not directly involved, the approach and outcomes align closely with the values our platform is built to support.
From long-term hospital detention to independent living
Joan (name changed) had spent over 30 years in a secure hospital, living with intensive 3:1 support and limited opportunities for meaningful change. Every time she moved toward more freedom, it was quickly taken away — triggering distress and reinforcing a cycle of restriction.
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Everything changed when a PBS team focused not on control, but on trust.
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They listened to Joan. They learned what kind of life she actually wanted — where she wanted to live, what kind of home felt right, and how she wanted to spend her days. Slowly, she was supported to shape her future, down to choosing the paint, furniture, and layout of her new home.
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Within two months of moving, Joan had reduced to 2:1 support, travelled by train, baked with her team, and reconnected with her independence — on her terms.
Our platform is designed to help services deliver this kind of transformation not as a one-off — but as a standard.
Transformational support like this shouldn’t depend on isolated effort or informal processes. With Epona, services can embed person-centred PBS as standard practice — with the tools to guide, record, and reflect on what works.
From social withdrawal to community connection
The young man in question experienced high levels of anxiety and stayed within the boundaries of his garden. He found it difficult to be near others and would withdraw when people came too close. Forming relationships was not something he had experience with, nor did he have any strategies to manage social contact. ​
The PBS team took a slow and structured approach. Over time, trust developed. The team spent time with him doing things that mattered to him. They gardened, went fishing, cooked outside, and played games. These shared activities supported communication, confidence, and relationship-building.
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​One day, while harvesting vegetables, he offered some to someone walking past. He then invited them in to look at his trains. This was a clear milestone in his social development. Later, he began inviting people to his BBQs. He took the lead in social interactions, built connections with others, and found ways to manage his anxiety in real time.​​